最近の検索
最近の検索はありません
Ability to Add Multiline Fields in AnswerBot
投稿日時：2022年10月26日
I feel like it would be beneficial to be able to add not only the simple text field but multiline field in the Transfer to Agent step as this would allow the end user to get their full message across
5
2
2件のコメント
M
Dear Zendesk team, adding this will save our agents considerable time and effort in understanding the user’s problem, enabling them to provide better responses in less time.
0
Mick O'Donnell
Many thanks for your suggestion on this point Tanya! We'll consider this product improvement in a future release.
0