I'm building a React-based zendesk app which includes a CKEditor text area that allows agents to input information.
I want to use Zendesk's CKEditor (https://github.com/zendeskgarden/ckeditor) but I find the documentation unclear regarding how to do that.
Do I simply download the package, import it into my CKEditor component, adjust the webpack configuration file and that's it? because doing that made no change on my Editor.
If possible, I want to have exactly the text editor toolbar that Zendesk has on tickets, which allows for code blocks, image uploads (both from button click and copy-pase) etc.
Is that possible?
Any assistance or guidance will be much appreciated.