最近の検索


最近の検索はありません

Trigger condition - Add (assignee) to 'Current user'

回答済み


投稿日時:2023年8月03日

In Trigger conditions 'Current user' has (agent), (end-user), and all agents listed by name.  When I want to create a trigger using condition 'current user' and I want the ticket assignee as the current user, I need to create a separate trigger for each agent.  If (assignee) was also an option, I could make a single trigger for this.


1

3

3件のコメント

Wouldn't this work?

1


That worked exactly as I wanted.  Thanks.

1


image avatar

Shawna James

Community Product Feedback Specialist

Hey Daniel, thank you so much for jumping in here and providing an answer to Ian. It is folks like yourself who make this community great. Thanks both!

1


サインインしてコメントを残してください。

お探しのものが見つかりませんか?

新規投稿