Multiple schedules for non-Enterprise plans
未計画To Whom It May Concern,
We're using Growth Plan and have 5 brands. Each brand is located in a different geographical area. So to set up even the most basic flow for chat-bot correctly, we need to have a unique schedule for each brand for business hours. Otherwise, customers won't know whether to wait 10 minutes or 24 hours for an answer. If you have a growth plan account that has 5 brands, it should have 5 schedules. That's basic functionality.
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Hi A,
At this time, only Enterprise plans are able to set multiple schedules while Suite Growth and Professional or Support Professional can set only one schedule.
I've marked this as product feedback for review, which means that your input will be aggregated as a part of our Voice of the Customer program that provides customer feedback to our product development teams.
Thank you.
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There are no plans for this to change, so I am marking this as not planned. That doesn't mean we won't ever do it, but there are no current plans.
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