最近の検索


最近の検索はありません

Organization Tags and Custom field tags



投稿日時:2023年9月21日

Morning

We have a custom drop-down field set up with 3 options that have the tags system_a, system_b and system_c associated with them.

Our organisations all have one of these tags set up on them except one which has system_a and system b set up by accident.

Is it possible to remove one or both of these tags from the organisation without it impacting or amending anything that has already been set in a ticket for our custom field?

Thanks in advance


0

1

1件のコメント

image avatar

Stephan Marzi

Zendesk Luminary

Hi Richard, 
can you show the custom field which has system_a and system_b? Did you try to select one value of the dropdown again?

Thanks in advance.

0


サインインしてコメントを残してください。

お探しのものが見つかりませんか?

新規投稿