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Customer Context Panel: Option to enable it to stay open
投稿日時:2023年9月27日
We would like to have the option to enable the customer context panel to be open by default on tickets.
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投稿日時:2023年9月27日
We would like to have the option to enable the customer context panel to be open by default on tickets.
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2件のコメント
Shawna James
If others would like to see this functionality as well, please express your interest with an upvote or your specific use case in the comments. Thanks again!
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Marialena Barnard
Same. Would like the option to set the customer context panel to open by default when agents open a ticket. I see the article to do this on the standard interface, but not when Agent Workspace is enabled.
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