How do I trigger this on Messenger?

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投稿日時：2024年1月08日

Title says it all. I want our customers on chat (Messenger SDK) to have the new satisfaction survey pop up in the chat window after chat it Solved.

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Zendesk LuminaryUser Group LeaderThe Humblident Award - 2021Community Moderator

2024年1月08日

Not quite the same as what you're looking for, but this article outlines a similar function.

Since Messaging Tickets can ultimately be converted to Email, your regular C-Sat can also serve as a backstop. Hope this helps!

Brandon

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