最近の検索

最近の検索はありません

Feature request - Adding public or internal to Zendesk ticket metric events API

image avatar

Siri Rääf

投稿日時：2024年2月20日

Dear Zendesk, 

I would like to request that it is specified whether a ticket metric event is public or internal in the Zendesk ticket metric events API. This would make it possible to calculate first reply time using this API alone, which is currently not possible. 

Thank you!

Siri

0

1

1件のコメント

日付
    image avatar

    Greg Katechis

    Zendesk Developer Advocacy

    Hi Siri! I've moved this to the feedback forum so that the appropriate team has eyes on this. If they have any follow-up questions, they'll drop you a line here. Thanks for the feedback!

    0

    サインインしてコメントを残してください。

    お探しのものが見つかりませんか？

    新規投稿