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API call : "GET api/v2/users" - random Internal Error 500

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Tomasz Slabicki

投稿日時：2024年4月10日

Hello,

I have an issue that just started occurring, when doing api calls with method GET on “/api/v2/users”, sometimes it returns well the result, sometimes Internal Error 500, it is really random.
Tried on several subdomains that I have access to, and it seems to impact all zendesk customers.

Could you help me and reach to the zendesk dev team to see what's happening, please ?

Thank you !

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2件のコメント

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    Saswata Deb

    Same issue faced by me as well for multiple subdomains and the error was random.
    For few subdomains even after multiple retries it failed. I couldn't find any updates from Zendesk regarding this.

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    Christopher Kennedy

    Zendesk Developer Advocacy

    Hello,
     
    Do you encounter this behavior when using cursor pagination on your GET /api/v2/users requests?

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