Yep it sure can! Here's an example from my test account. It's just a matter of having an admin edit the view and add the SLA column to the view columns list.
NOTE: If you're referring to the Zendesk Homepage view, accessible via the Home icon on the top left corner of Zendesk - this is not editable, and you're request is a feature request from here. :)
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Amie Brennan
Hey Rhonda,
Yep it sure can! Here's an example from my test account. It's just a matter of having an admin edit the view and add the SLA column to the view columns list.
NOTE: If you're referring to the Zendesk Homepage view, accessible via the Home icon on the top left corner of Zendesk - this is not editable, and you're request is a feature request from here. :)
Hope this helps.
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