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Triggers and macros: having a filter (to choose Active/Inactive) instead of direct switcher is highly incovenient



投稿日時:2024年8月06日

It's very simple: having a direct switcher (as Automations still have) requires less clicks and saves time.

 

New version that wastes our time:

 

Old version that worked perfectly fine: 


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Sydney Neubauer

Zendesk Luminary

Agree with this statement - I don't believe there was an announcement regarding the change either. When we noticed this change, there was a new filter system and it honestly slows us down quite a bit in general. As it greys out the rest of your screen and you now have to do a pop out on the right rather than on same page

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