最近の検索


最近の検索はありません

Default outbound line requested

回答済み


投稿日時:2024年8月09日

Thank you for adding the ability to select the outbound line when calling from within a ticket: https://support.zendesk.com/hc/en-us/articles/7390824073626-Announcing-general-improvements-to-the-Talk-call-console

 

We would like to be able to choose a default line.  My reps are regionalized and it would save time to be able to have the one they use most chosen ahead of time rather that having to choose it every time they call because they end up using the outbound line within their region most. 


1

1

1件のコメント

image avatar

Widson Reis

Zendesk Product Manager

Hi Larry Click ,

The ability to pin favourite lines on the top of the list as well as restricting lines per agents is in our roadmap for next year.

0


サインインしてコメントを残してください。

お探しのものが見つかりませんか?

新規投稿