最近の検索
最近の検索はありません
Feature request: Triggers and automations to allow action = Add internal note
投稿日時:2024年10月03日
Following on from https://support.zendesk.com/hc/en-us/articles/6191477770906-Recipe-Adding-comments-and-notes-to-tickets-using-triggers
It appears the ability to have the trigger/automation action to add an internal note is not available, unless AI add-on is purchased or via webhooks.
We would like this simple action to be available to all, and not limited to above please?
42
32
32件のコメント
Sam Goulet
Right on Joel!
Glad you folks finally got the work done, looking forward to use the feature as soon as it's available!
0
Stephen
I am utterly thrilled to see this feature rolling out. I will making use of it from the day it becomes available!
I am very excited.
1