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Q&A - Account and billing

Ask questions and find solutions about access issues, security, payment issues, and plan changes. Please note, this is a public forum so we will be unable to discuss personal account specific questions. If you have questions related specifically to your account, please contact our Customer Support team: https://support.zendesk.com/hc/en-us/articles/4408843597850-Contacting-Zendesk-Customer-Support

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      Cancelling subscription to account that I have no access to.
      回答済み
      To cancel my subscription, I am told that I need to log in and cancel, but my account is with a company that I no longer...

      投稿日時：2024年1月17日 · test

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      Formal Complaint
      Hi - I'm looking for a way to make a formal complaint via Zendesk's contact us section - directed by the bot - but can't...

      投稿日時：2024年2月06日 · Ella

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      Can't get hold of anyone.
      回答済み
      I have a ticket (#12241443) which I opened on 9th Jan and I'm just not getting any response. It's a simple question and ...

      投稿日時：2024年1月19日 · Darren Taylor

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      Help needed with activating a demo
      Hi, experiencing difficulties with reaching help center. Demo activating stopped so as screen announced that I need to c...

      投稿日時：2023年10月12日 · liza salmin

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      Connect me with Sales
      回答済み
      Hello there, I am one of the users of Zendesk Account and would like to talk to Zendesk Support for upgrading our accoun...

      投稿日時：2024年1月09日 · shabeena iqbal

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      If this is any indication of the future of AI, I don't want any parts of it! WE NEED OUR ISSUE RESOLVED ASAP!!!!
      回答済み
      If this is any indication of the future of AI, I don't want any parts of it!  I feel like AI has taken over Zendesk to t...

      投稿日時：2024年1月16日 · GirlTREK Community Care & Support

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      10+ year client! Our support pages are down, the renewals team couldn't care less!
      回答済み
      1263082087049 I'm hoping this post gets to you as it appears you may be the last human at Zendesk that is trying to hel...

      投稿日時：2024年1月22日 · Brenda A.

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      Can't get an Account Rep
      回答済み
      Our account rep has gone Awol..someone else was supposed to take over this account but no luck either..HELP!

      投稿日時：2024年2月05日 · Stephen Mathew

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      Which web browser for Agents to achieve lowest CPU usage and longest battery runtime?
      Question to Zendesk Agent users: Which web browser do you use to achieve lowest CPU usage when working as Agent in the ...

      投稿日時：2022年9月16日 · Holger

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      Issue on restoring our company Account
      回答済み
      dear ZenDesk Support, in December we had payment issues that, for unknown reasons, we were not able to fix and our acco...

      投稿日時：2024年1月12日 · Davide Donzelli

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