Larry Deckel
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Larry Deckelさんの最近のアクティビティ-
Larry Deckelさんがコメントを作成しました:
Here's another request. We'd like to be able to write rules of WHEN to notify slack that a ticket needs someone attention. Ideally, we'd like to be able to 'tag' a comment in Zendesk with a Slack ...
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Larry Deckelさんがコメントを作成しました:
+1 to having Slack make the ticket requester the person who creates the ticket. (rather than always the same person). Given that Slack knows who is creating the ticket from Slack - surely they ca...
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Larry Deckelさんがコメントを作成しました:
A few questions: We are in the final days of previewing the help center and plan to migrate soon. I tried embedding the web widget code into the copenhagen theme, and when I went to preview it it ...
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Larry Deckelさんがコメントを作成しました:
My first few attempts didn't seem to stick... (I believe I had tried Arial Black), but after a few combinations, I selected Future for Font 1 and Helvetica for Font 2 and those were retained and a...
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Larry Deckelさんがコメントを作成しました:
We're planning on using the Copenhagen theme and for now don't want to create a custom theme, but just want to adjust colors and fonts using the settings available in the theme editor. However, eve...
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Larry Deckelさんがコメントを作成しました:
If one can't customize this dashboard - then it would be nice for you to be able to choose a view you create yourself as the default page that opens when you log in and/or click the home button in ...
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Larry Deckelさんがコメントを作成しました:
In our case, the comments in each topic really are relevant, and we'd like to see them brought together as well. In feature request forums, we not only are interested in their votes, but are inter...
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Larry Deckelさんがコメントを作成しました:
This approach would work for us. At least it allows us to close down one thread, and properly redirect people. Even if search took you to the closed topic -- you'd see the link to move forward wi...
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Larry Deckelさんがコメントを作成しました:
We need this too, but for a slightly different scenario. We have client service reps who are assigned to specific organizations. When a requester submits a ticket to our Technical Support team, w...
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Larry Deckelさんがコメントを作成しました:
Agree -- I am trying to consolidate feature requests (where multiple users essentially requested the same thing), so the comment threads are integrated - and voters only see the feature request onc...