Barry Schwartz
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合計アクティビティ19
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前回のアクティビティ
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メンバー登録日
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フォロー0ユーザー
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フォロワー0ユーザー
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投票2
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サブスクリプション10
アクティビティの概要
Barry Schwartzさんの最近のアクティビティ-
Barry Schwartzさんがコメントを作成しました:
Hi Jessie! Yes, it's one disgruntled individual. We use SSO and the customer must have an account with our company to even create a ticket in Zendesk. We suspend the customer in Zendesk. Then they ...
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Barry Schwartzさんがコメントを作成しました:
We have an issue that if we suspend an end user, they just create a new account and continue to spam us with threatening tickets. They must be using VPN because blocking their IP address does nothi...
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Barry Schwartzさんがコメントを作成しました:
Correction: we can NOT see beyond the last 1000 banned.
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Barry Schwartzさんが投稿を作成しました:
Only being able to view 1,000 bans
回答済みBanned Visitors list will only display the first 1000 users banned. Recently it was discovered after numerous ticket conversations with Zendesk that our company IP was banned at some point. Because...
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Barry Schwartzさんがコメントを作成しました:
Are there future plans to have the search feature look through all brands and not just the brand associated with the ticket? Sometimes a solution in an article on another brand might apply to the o...
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Barry Schwartzさんがコメントを作成しました:
We have multiple brands that often have the same article, but may have a product name in it. Would be nice to be able to create the article once and select the different brands it should be posted...
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Barry Schwartzさんがコメントを作成しました:
We have multiple brands that often have the same article, but may have a product name in it. Would be nice to be able to create the article once and select the different brands it should be posted ...