Ramin Shokrizadeh
-
合計アクティビティ3640
-
前回のアクティビティ
-
メンバー登録日
-
フォロー0ユーザー
-
フォロワー24ユーザー
-
投票22
-
サブスクリプション1800
アクティビティの概要
Ramin Shokrizadehさんの最近のアクティビティ-
Ramin Shokrizadehさんがコメントを作成しました:
There are no plans to change this behaviour with the Chat product but we are working on supporting native messaging as a channel at Zendesk and will have more to share near the tail end of the year...
-
Ramin Shokrizadehさんがコメントを作成しました:
No problem. We looked at doing that, but in certain language translations it gets truncated in the column and would be even harder for the agent to read the information. That is why we settled on 1...
-
Ramin Shokrizadehさんがコメントを作成しました:
Ok, thanks for sharing your perspective. This is the first report of a customer disliking the change made, we will continue to monitor the feedback and if there is a strong case to add a setting we...
-
Ramin Shokrizadehさんがコメントを作成しました:
Hi Maria, Thanks for sharing your feedback on the recent change. We have been getting requests from customers over the years to support seconds so we added logic where it goes 0 sec, 15 sec, 30 sec...
-
Ramin Shokrizadehさんがコメントを作成しました:
Ok, sorry that you feel this way but I was just trying to understand what you have tried already. This conversation has moved to being unnecessarily hostile and against the community code of conduc...
-
Ramin Shokrizadehさんがコメントを作成しました:
Thanks for your response. We actually use the Chat product to support our customers on a daily basis, which can range from admins to agents and prospective buyers. Zendesk also recently increased o...
-
Ramin Shokrizadehさんがコメントを作成しました:
Sorry that you feel this way Suppasak. We try to provide alternative solutions or workaround in the feedback forums to try and unblock customers now (if and when there is a way). Most customers who...
-
Ramin Shokrizadehさんがコメントを作成しました:
Suppasak Tic Thanks for posting your feedback. We have no immediate plans to change this behaviour but you can do some custom implementation work using the Javascript API or the Web SDK. https://de...
-
Ramin Shokrizadehさんがコメントを作成しました:
Hi Xavier, Thanks for posting your question. Your current account is considered a Phase 0 (Legacy Chat Standalone) account and we are not migrating these type of accounts at the moment. It will mos...
-
Ramin Shokrizadehさんがコメントを作成しました:
Rob Lee Unfortunately, we do not provide assistance with custom code. You may be able to ask freelance developers to help you out using the Real Time APIs. You can also look at some of our partners...