Stephen Belleau
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合計アクティビティ735
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アクティビティの概要
Stephen Belleauさんの最近のアクティビティ-
Stephen Belleauさんがコメントを作成しました:
Lohith S As far as I can tell, the only solution for this is what Eugene Orman proposed in this comment: https://support.zendesk.com/hc/en-us/articles/360022365893/comments/360003935833 Basically...
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Stephen Belleauさんがコメントを作成しました:
I'm curious about your use case Marta Jacuk-Zurak. If your goal is to show tickets that need manual intervention, wouldn't it be better to use a ticket view rather than Explore? Can your ticket vie...
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Stephen Belleauさんがコメントを作成しました:
You've got me second-guessing myself now. I was always under the impression the order of conditions didn't matter. Just whether you've got them in the right section of all / any. Can you provide a...
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Stephen Belleauさんがコメントを作成しました:
Adding screenshots because I feel like I was too wordy :P Initial report: Then this is the Top/bottom change I made: And the result is we only get the top result: Note that this top resu...
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Stephen Belleauさんがコメントを作成しました:
I think Kerry isn't just looking for bad-to-good ratings though. We want to report on the latest satisfaction rating regardless of how many times it may have changed (bad to good should only count ...
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Stephen Belleauさんがコメントを作成しました:
Interesting! Are you using D_COUNT instead of COUNT on this metric? D_COUNT should only return the ticket once but I think it's expected that COUNT will still count it twice.
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Stephen Belleauさんがコメントを作成しました:
Hey Kerry Charlton! I've been working through a similar problem myself. I expect it's counting those updates twice if you're returning Update ID, but if you want it to only count once, try returnin...
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Stephen Belleauさんがコメントを作成しました:
Hey Joel Mayer ! I thought I'd chime in because I have a similar issue and an open ticket with Zendesk support. It looks like there may be an issue with calculating custom attributes that contain a...
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Stephen Belleauさんがコメントを作成しました:
Agreed! This would be really helpful.
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Stephen Belleauさんがコメントを作成しました:
Melissa Decker - admittedly I never used tab, but am finding that I can still use keyboard to search, use up/down arrows to select or move through search results, and then enter to apply the macro.