Avatar

Jason D.

  • 合計アクティビティ 12
  • 前回のアクティビティ
  • メンバー登録日
  • フォロー 0ユーザー
  • フォロワー 0ユーザー
  • 投票 1
  • 受信登録 5

アクティビティの概要

Jason D.さんの最近のアクティビティ
  • Avatar

    Jason D.さんが投稿を作成しました:

    Feature Request: Query Folders

    As the same with good data I would like to be able to put my queries on explore into folders to make it more organized.

  • Avatar

    Jason D.さんがコメントを作成しました:

    Hey Brett,   Thank you for this, I am aware of how to set up by language but the problem is we have different teams who will be handling regions not just language, I know that some languages can he...

  • Avatar

    Jason D.さんが投稿を作成しました:

    Sort Email Tickets by IP

    回答済み

    After reading many articles it does not seem Zendesk can do this but is there a workaround? I have tried the locator app but it requires you to open the ticket and change status to save a tag. What...

  • Avatar

    Jason D.さんが投稿を作成しました:

    Pull data from certain time and date

    Hi All,   I am using Good Data and I have reports that pull up how many tickets my agents hit a day (public comment, updater is agent), but we have recently changed our schedule where some of are a...

  • Avatar

    Jason D.さんが投稿を作成しました:

    Good Data Agent Que Report

    Dear All,   We have teams all over the world, and right now I am about to see how many touches they have by using public comment by hour.    Is there a way to see how many are in their que by hour?...

  • Avatar

    Jason D.さんが投稿を作成しました:

    Automations/Triggers in SDK

    I love the business hour replies but the majority of our customers use the SDK. Is there anyway to set up automatons and triggers to be send to SDK tickets?