Scott Stanford
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合計アクティビティ35
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アクティビティの概要
Scott Stanfordさんの最近のアクティビティ-
Scott Stanfordさんがコメントを作成しました:
How about CCing groups or organizations (or something similar)? That would reduce the dropdown overload.
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Scott Stanfordさんがコメントを作成しました:
Shoot. I was really hoping to be able to CC non-agents (e.g., people who just need to be kept abreast of what is going on, but don't need to participate on an agent level). Any chance this will g...
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Scott Stanfordさんが投稿を作成しました:
Add folders for viewing / managing triggers and notifications.
計画済みWe have over 100 triggers, which makes it difficult to manage on the screen. This is especially bad if we want to reorder them, since you often have to move each trigger one screen at a time (you ...
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Scott Stanfordさんがコメントを作成しました:
Exactly what I'm after. We have some customer "advocates" assigned to individual clients (i.e., organizations), but these are not the actual helpdesk people solving the problems; they just need to...