Robert Jerina
-
合計アクティビティ68
-
前回のアクティビティ
-
メンバー登録日
-
フォロー0ユーザー
-
フォロワー1ユーザー
-
投票17
-
サブスクリプション30
アクティビティの概要
Robert Jerinaさんの最近のアクティビティ-
Robert Jerinaさんがコメントを作成しました:
What an awful solution.
-
Robert Jerinaさんがコメントを作成しました:
@ekeegan - instead of clicking the down arrow, click the "Edit 2 ticket(s)" button.
-
Robert Jerinaさんがコメントを作成しました:
All this time and still no search feature for bulk deleting end users...
-
Robert Jerinaさんがコメントを作成しました:
But also not such a huge help because there is no way to bulk edit those users still from the search.
-
Robert Jerinaさんが投稿を作成しました:
Turn off automatic account creation for end users?
回答済みCurrent our Zendesk is configured to automatically create accounts for end-users, like when they are CC'ed on tickets. Is there a way to turn off this automatic account creation? Basically how our ...
-
Robert Jerinaさんがコメントを作成しました:
Yeah I'm not tooting our own horn either, we actually have a very low amount of negative feedback. Mostly because we're a smaller company working with a few select people inside of other larger com...
-
Robert Jerinaさんがコメントを作成しました:
Yeah we definitely don't expect to be at 100%, but when 100% of our negative satisfaction clicks in the last month are all verified miss clicks, that becomes a little enraging. Having more ability ...
-
Robert Jerinaさんがコメントを作成しました:
Nicole: No. That would be incomplete and therefor wouldn't even be recorded, which is fine. If they really want to leave positive or negative feedback, they should be taking the time to help us und...
-
Robert Jerinaさんがコメントを作成しました:
When a ticket is solved, the customer get's an e-mail notifying them that it has been solved with the two simple links "Good, I'm satisfied" and "Bad, I'm unsatisfied". We just got another one. Two...
-
Robert Jerinaさんがコメントを作成しました:
I think we would rather customers provide us feedback in the first place on why they feel they are unsatisfied rather than Zendesk just making it as bad because they clicked a link. 95% of our bad ...