Maggie Ungerboeck
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アクティビティの概要
Maggie Ungerboeckさんの最近のアクティビティ-
Maggie Ungerboeckさんがコメントを作成しました:
Hi Christopher, There isn't anything automatic built in for Gather posts to be removed at a certain date and time. You'd have to do it manually. There is an option to schedule an unpublish of an ar...
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Maggie Ungerboeckさんがコメントを作成しました:
Hi Inga, You can use user segments to accomplish this as well but it also requires Zendesk Professional or Enterprise. Here's some more information on what they are and how to use them: https://sup...
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Maggie Ungerboeckさんがコメントを作成しました:
Hi Joe, I can't speak to your second question but for your first question, your changes are not overwritten. Once you customize the theme, it is no longer a standard theme so any Zendesk updates do...
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Maggie Ungerboeckさんがコメントを作成しました:
Hi, My guess is that these are either article categories or community topics. If you go into your Guide Admin, you can click on Arrange Articles and you can see a list of all your Categories. If yo...
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Maggie Ungerboeckさんがコメントを作成しました:
Hi Molly, Our company has been using Gather for over 5 years. Happy to connect and share our experience. Thanks, Maggie
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Maggie Ungerboeckさんがコメントを作成しました:
Hi Kelsey, Once you customize the theme, then you don't get the automatic theme updates from Zendesk. Thanks,Maggie
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Maggie Ungerboeckさんがコメントを作成しました:
Agree that the double-pay would be a detractor for us. I'd like just a simple poll tool built in - we don't need anything that complex for our polling needs.
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Maggie Ungerboeckさんがコメントを作成しました:
Hi Chris, Do you know what level Guide plan you are on? The Lite plan lets you manage access for public and signed in (registered) users but the Professional and Enterprise plans lets you manage ac...
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Maggie Ungerboeckさんがコメントを作成しました:
Hi Marie, You are correct that user segments give permission to view those articles where the user segment is assigned so then by default, any users not a part of that segment do not have access. ...
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Maggie Ungerboeckさんがコメントを作成しました:
Hi, There isn't a way to do this by default in Zendesk but if you have some coding expertise or have access to a developer, there is a solution that may work for you: https://support.zendesk.com/hc...