Maggie Ungerboeck
- 合計アクティビティ 305
- 前回のアクティビティ
- メンバー登録日
- フォロー 0ユーザー
- フォロワー 2ユーザー
- 投票 43
- 受信登録 132
アクティビティの概要
Maggie Ungerboeckさんの最近のアクティビティ-
Maggie Ungerboeckさんがコメントを作成しました:
Hi Sharma, There isn't a bulk copy option - I just have done this by copying and pasting the content article by article. Luckily for us, it isn't something we have to do that often.
-
Maggie Ungerboeckさんがコメントを作成しました:
Hi Monica, I did a small test with just a few topics and posts in a sandbox environment. I turned it off and then back on and the topics and posts that were there previously were retained. Thanks! ...
-
Maggie Ungerboeckさんが投稿を作成しました:
Assign Community Posts to Agents/Light Agents
We have 2 community managers who subscribe to every community topic and get an email every time a new post is made. We then take those posts and put them into Microsoft Planner and assign them to t...
-
Maggie Ungerboeckさんがコメントを作成しました:
Hi All, Wanted to add our use case to this thread as this would be a huge benefit in organizing our forums. I realize merging/combining posts is difficult because of the comment threads and history...
-
Maggie Ungerboeckさんがコメントを作成しました:
Hi All, Wanted to add my use case to this request as tagging posts would be a huge benefit to our organization. We'd use it for two purposes: To help in searching. A post may be about credit cards...
-
Maggie Ungerboeckさんがコメントを作成しました:
Hi Ravin Subramaniam, Unfortunately not but agree it would be great to have. Right now, we bold and italicize notes/changes so they stand out but it's not ideal. There's already a similar request i...
-
Maggie Ungerboeckさんがコメントを作成しました:
Hi Andrew, Not sure what template you are using but I'm not seeing this in the default Copenhagen theme provided by Zendesk. Do you know which theme you are on? Have you looked at the page code to ...
-
Maggie Ungerboeckさんがコメントを作成しました:
Hi Carlo, This thread and the link Brett points to may be helpful in removing the empty phrase: https://support.zendesk.com/hc/en-us/community/posts/360029294774-Flexible-hierarchy Hope that helps!...
-
Maggie Ungerboeckさんがコメントを作成しました:
Hi, It sounds like you have it all configured. The only thing I can think of that hides the Submit a Request link is if you are logging in as an agent or light agent so just double-check that the u...
-
Maggie Ungerboeckさんがコメントを作成しました:
Hi, Did you follow the steps here to configure your Guide for submitting tickets: https://support.zendesk.com/hc/en-us/articles/203663756-Enabling-anyone-to-submit-tickets You'll want to read throu...