Brett Bowser

1. コミュニティ
2. Feedback - Help Center (Guide)
3. Unable to access support and thinking to intent legal cause for fraud

Hey there, Thanks for bringing this to our attention! I'm going to create a ticket on your behalf so our Customer Care team can look into this with you. You'll receive an email shortly stating your...

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• Brett Bowser
• 作成日時 2023年10月02日 15:56
• 0 件の投票

1. コミュニティ
2. Feedback - Ticketing System (Support)
3. Macros - Edit multiple groups without Global Access

Hey Jullian, Since the announcement is just about a year old, it has since been archived. I was able to grab a screenshot of the setting that is now available that Scott is referring to:  I hope t...

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• Brett Bowser
• 作成日時 2023年09月25日 16:46
• 0 件の投票

1. コミュニティ
2. Zendesk Suite Q&A
3. Question - How can I import a deletion account reason so people get redirected to a page that shows the reason?

Hey Star,I'm not quite sure I understand your question. Can you clarify what you're trying to accomplish in your account?  Thanks in advance!

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• Brett Bowser
• 作成日時 2023年09月25日 16:25
• 0 件の投票

正式なコメント

1. コミュニティ
2. Feedback - Ticketing System (Support)
3. Social Messaging - First Reply Time SLA (missing)

Hey everyone,Thank you all for taking the time to share your feedback with us! I'm pleased to share that starting on October 16, 2023, reply time SLAs for Messaging will be available for all accoun...

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• Brett Bowser
• 編集済み 2023年09月26日 18:49
• 0 件の投票

1. コミュニティ
2. Feedback - Ticketing System (Support)
3. Ticket filtering and sorting

Hey everyone, we actually released new in-view filter options that should help you get what you're looking for. You can find out more information in the following article: Filtering tickets in a vi...

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• Brett Bowser
• 作成日時 2023年09月20日 16:44
• 0 件の投票

1. コミュニティ
2. Zendesk Suite Q&A
3. Created vs. Resolved Dashboard

Thanks for sharing your solution Amie! 

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• Brett Bowser
• 作成日時 2023年09月19日 15:16
• 0 件の投票

1. コミュニティ
2. Account & Billing
3. Downgrade License - Ticket #11912864

Hey Zendesk Admin, Thanks for bringing this to our attention! I'm going to create a ticket on your behalf so our team can dig into this further and get you a response back as soon as possible. You'...

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• Brett Bowser
• 作成日時 2023年09月19日 15:08
• 0 件の投票

1. Email
2. ...
3. How to solve issues with the email channel
4. How can I route tickets to groups based on the support address where they were received?

Hey Magnus, I've updated the link so you should now have access. Thanks for bringing this to our attention!

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• Brett Bowser
• 作成日時 2023年09月18日 15:50
• 0 件の投票