
Cheeny Aban
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合計アクティビティ589
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前回のアクティビティ
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メンバー登録日
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フォロー0ユーザー
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フォロワー14ユーザー
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投票2
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サブスクリプション162
アクティビティの概要
Cheeny Abanさんの最近のアクティビティ-
Cheeny Abanさんがコメントを作成しました:
Hi Jake, We have created a ticket for you and one of our members from Advocacy will reach out to you via email to further discuss your inquiry with regard to sorting results
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Cheeny Abanさんがコメントを作成しました:
Hi Heather!Thank you for reporting. We'll make sure to have it updated!
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Cheeny Abanさんがコメントを作成しました:
Hi Pete!As of the moment, there is no available condition to use suffixes for ticket routing. Nonetheless, we appreciate your feedback and suggestions that you post on the feedback section of the c...
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Cheeny Abanさんがコメントを作成しました:
Hi Kat, I can see that a colleague is already helping you with regard to your inquiry about ticket routing. Rest assured that we'll do our best to help troubleshoot this issue!
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Cheeny Abanさんがコメントを作成しました:
Hi Sara, Thank you for bringing this to our attention. I can see that a colleague is already helping you with this concern. Rest assured that we'll do our best to help you with regard to this conce...
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Cheeny Abanさんがコメントを作成しました:
Hi Kelsey, The current dataset only provides the net votes (average of upvotes and downvotes) and calculating them separately is not yet possible. Nonetheless, you can fetch the upvotes and downvot...
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Cheeny Abanさんがコメントを作成しました:
Hi Alexander, Yes, that is right. Only Admins are allowed to configure capacity rules for agents.
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Cheeny Abanさんがコメントを作成しました:
Hi Sergey, It would depend on your use case, I suggest that you initiate a conversation with our Sales Team to further discuss and check how many seats are really necessary.
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Cheeny Abanさんがコメントを作成しました:
Hi Marcone, Unfortunately, there is no option yet to automatically downgrade suspended users. You will need to downgrade them from your Zendesk account to let go of the agent seats.
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Cheeny Abanさんがコメントを作成しました:
Hi Charlotte,I created a ticket on your behalf and will send you an email to further troubleshoot your inquiry.