Cheeny Aban
-
合計アクティビティ585
-
前回のアクティビティ
-
メンバー登録日
-
フォロー0ユーザー
-
フォロワー14ユーザー
-
投票2
-
サブスクリプション161
アクティビティの概要
Cheeny Abanさんの最近のアクティビティ-
Cheeny Abanさんがコメントを作成しました:
Hi Kat, I can see that a colleague is already helping you with regard to your inquiry about ticket routing. Rest assured that we'll do our best to help troubleshoot this issue!
-
Cheeny Abanさんがコメントを作成しました:
Hi Sara, Thank you for bringing this to our attention. I can see that a colleague is already helping you with this concern. Rest assured that we'll do our best to help you with regard to this conce...
-
Cheeny Abanさんがコメントを作成しました:
Hi Kelsey, The current dataset only provides the net votes (average of upvotes and downvotes) and calculating them separately is not yet possible. Nonetheless, you can fetch the upvotes and downvot...
-
Cheeny Abanさんがコメントを作成しました:
Hi Alexander, Yes, that is right. Only Admins are allowed to configure capacity rules for agents.
-
Cheeny Abanさんがコメントを作成しました:
Hi Sergey, It would depend on your use case, I suggest that you initiate a conversation with our Sales Team to further discuss and check how many seats are really necessary.
-
Cheeny Abanさんがコメントを作成しました:
Hi Marcone, Unfortunately, there is no option yet to automatically downgrade suspended users. You will need to downgrade them from your Zendesk account to let go of the agent seats.
-
Cheeny Abanさんがコメントを作成しました:
Hi Charlotte,I created a ticket on your behalf and will send you an email to further troubleshoot your inquiry.
-
Cheeny Abanさんがコメントを作成しました:
Hi Juan, I can see that an engineer is already working on your support request. Rest assured that we'll do our best to help you with your Facebook integration inquiry.
-
Cheeny Abanさんがコメントを作成しました:
Hi Paul,I created a ticket for you so we can further troubleshoot your business rules. I'll look forward to your reply
-
Cheeny Abanさんがコメントを作成しました:
Hi Antoine M, I created a ticket for you so we can further look into the issue that you have encountered with SSO. I'll wait for your reply