Dwight Bussman
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アクティビティの概要
Dwight Bussmanさんの最近のアクティビティ-
Dwight Bussmanさんがコメントを作成しました:
HeyO Aishwarya Desai In the article above you'll fine the description of how long logs are kept: "The integration log lists activities in the last 7 days..." Our team is looking into how we can be...
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Dwight Bussmanさんがコメントを作成しました:
Cortney Dampier - happy to help :) Also, if you're lookin' for a speedy response you can contact support via the widget within your Zendesk instance. The bot can serve up some of these things, but ...
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Dwight Bussmanさんがコメントを作成しました:
Our integration allows for creation of tickets through the Ticket View feature. Here are some docs on how to set up the ticket view: https://support.zendesk.com/hc/en-us/articles/4408834115738and h...
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Dwight Bussmanさんがコメントを作成しました:
HeyO Jason_ WongIf a contact in SFDC belongs to a given account and you're syncing accounts from SFDC into Zendesk organizations, that relationship should be created in Zendesk when the contact syn...
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Dwight Bussmanさんがコメントを作成しました:
HeyO Eckhard Doll I've seen other examples of this and the most comment reason is that it's possible to embed inline images using HTML which function as attachments, but aren't technically directly...
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Dwight Bussmanさんがコメントを作成しました:
heyO Dean Zhang - I recommend contacting our support team to look into this more closely. There may be some configuration specific to your account that could lead to such behavior, but they'll be a...
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Dwight Bussmanさんがコメントを作成しました:
heyO Kevin, There is not currently a way to configure this directly (nor any workaround to get there that I've seen), but that's definitely a feature request I've heard before. I recommend posting ...
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Dwight Bussmanさんがコメントを作成しました:
HeyO Sunburst Support - that's a lot of questions to tackle in an article comment post, but I'll take a crack at 'em: Can we just use this feature and nothing else? Or will this only work if ever...
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Dwight Bussmanさんがコメントを作成しました:
heyO Oyinda Phillips - at the moment the fields shown within the Ticket View are fixed and cannot be modified. I recommend providing feedback within https://support.zendesk.com/hc/en-us/community/t...
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Dwight Bussmanさんがコメントを作成しました:
HeyO Muhammet Hasan Güngör There are a few ways to update tickets created prior to a given date, but just so you're aware: any tickets which have already hit a closed status will need to be migrate...