Gentry Geissler
-
合計アクティビティ15
-
前回のアクティビティ
-
メンバー登録日
-
フォロー0ユーザー
-
フォロワー0ユーザー
-
投票0
-
サブスクリプション11
アクティビティの概要
Gentry Geisslerさんの最近のアクティビティ-
Gentry Geisslerさんがコメントを作成しました:
Hi all! I checked with a couple of those on our Product team and they've stated they have attachment control on the roadmap for development. However, it's not something that I can give an exact ET...
-
Gentry Geisslerさんがコメントを作成しました:
Hi Chen, Thanks for your question! Can you clarify you were looking for a query that showed both AVG and MED tickets created per hour? If so I made a metric using Totals Result Manipulations to sho...
-
Gentry Geisslerさんがコメントを作成しました:
Hi Jason, Thanks for that question! It looks like you'll need to use custom metrics under the Ticket Updates dataset to get that data. Basically, we're looking for the satisfaction field value to c...
-
Gentry Geisslerさんがコメントを作成しました:
Hi Uriel, I think I may have the recipe you need! Take a look at our document on Reporting on Full Resolution Time I hope that helps.