Jennifer Rowe

1. Objects and rules
2. ...
3. Business rules
4. Triggers resources

What!? Our triggers recipe reference was missing on our triggers resources list!? Oops. Thanks for sharing that, Brett. I've added it to the list!

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• Jennifer Rowe
• 作成日時 2023年09月12日 23:07
• 0 件の投票

1. Objects and rules
2. ...
3. Business rules
4. Triggers resources

Thanks for letting us know, Emily! Looks like the post has been archived. It was something new we were trying in community--a central place for all triggers questions--but it looks like it didn't r...

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• Jennifer Rowe
• 作成日時 2023年09月12日 20:50
• 0 件の投票

1. Objects and rules
2. ...
3. Routing
4. Turning on omnichannel routing

Thanks for reporting this, Hannes! You are correct, that link should not have limited access. It's fixed now!And here's the correct link for easy access: creating a plan for your routing configurat...

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• Jennifer Rowe
• 編集済み 2023年08月02日 23:40
• 0 件の投票

1. コミュニティ
2. Tips from users - Zendesk Suite
3. Tags: Create powerful tags while limiting real-estate usage

Yes, thanks for sharing this great tip! We'll add a link in our documentation.

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• Jennifer Rowe
• 作成日時 2023年07月26日 22:45
• 0 件の投票

1. Objects and rules
2. ...
3. Business rules
4. About automations and how they work

I love this whole exchange. Thanks for helping, with that explanation, Brandon Tidd. And glad you got it Hannah Lucid!

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• Jennifer Rowe
• 作成日時 2023年06月01日 19:35
• 0 件の投票

1. Agent guide
2. Ticket basics
3. Quick reference: Before and after activating the Agent Workspace

Sorry about that mfg. Here is the correct link, and I'll update it above.Activating and deactivating the Zendesk Agent Workspace

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• Jennifer Rowe
• 編集済み 2023年05月08日 16:51
• 0 件の投票

1. コミュニティ
2. Tips from users - Zendesk Suite
3. Deep dive into ticket reassignment with Explore reports

Thanks for sharing this Explore recipe, Ahmed Zaid! Amazing.

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• Jennifer Rowe
• 作成日時 2023年05月02日 20:54
• 0 件の投票

1. コミュニティ
2. Zendesk Support EAP - New Custom Objects
3. How to enroll into the New Custom Objects EAP

Hey Dan Cooper! That sounds like a cool use case. Maybe you'd like to write it up as a tip, if it works out!? :)  Good luck! Thanks! 

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• Jennifer Rowe
• 作成日時 2023年04月11日 20:42
• 0 件の投票

1. コミュニティ
2. Tips from users - Zendesk Suite
3. Turning nested field options into usable placeholders with dynamic content

This is great! Thanks for sharing this tip, Dan Cooper!

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• Jennifer Rowe
• 作成日時 2023年04月07日 15:46
• 0 件の投票

1. Zendesk updates
2. What's New in Zendesk
3. What's new in Zendesk: April 2023

Hi Shana Blackstone, Yes, you are correct, it's the same feature. This What's New is a roundup of all the features released in the last month. 

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• Jennifer Rowe
• 作成日時 2023年04月03日 19:57
• 0 件の投票