Leah Hughes
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Leah Hughesさんの最近のアクティビティ-
Leah Hughesさんが記事を作成しました:
ヘルプセンターの特定のチケットフォームに免責事項を追加できますか？
質問 特定のフォームを選択したときにチケットフォームに免責事項を追加できますか？ 回答 複数のチケットフォームがある場合、顧客が選択したフォームによっては、カスタム免責事項やメモをチケットフォームに追加したい場合があります。 jQueryはデフォルトでは提供されません。jQueryステートメントをバニラのJavaScriptのかわりにテーマ内で使用したい場合は、必ずjQueryライブラリを...
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Leah Hughesさんがコメントを作成しました:
正式なコメント Hi everyone! We're planning on adding custom statuses to Zendesk which would allow you to create your own status for when the ticket is assigned to the agent but hasn't been responded to yet. For ...
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Leah Hughesさんがコメントを作成しました:
Hi everyone, We realize this is a big issue for our customers and we have plans to solve for this need. We'll update this thread again once we have more info we can share!
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Leah Hughesさんがコメントを作成しました:
正式なコメント HI everyone, We are creating Reusable content in our Help Center. With this new feature, you’ll be able to capture things like common troubleshooting steps, rules and regulations, disclaimers, etc...
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Leah Hughesさんがコメントを作成しました:
Hi everyone, The way we've decided to address this problem is to give customers the ability to allow for Zendesk notifications to be sent by email through your own servers. This is a problem we ar...
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Leah Hughesさんがコメントを作成しました:
Hi Jon, Thanks for your feedback! Could you tell me a little bit more about how you're trying to use Zendesk? More information about your business goal/workflow that requires you to have this need...
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Leah Hughesさんがコメントを作成しました:
Hi Xander, Thanks for the feedback! Our product team understands that this feature gap that currently exists between Agent Workspace and the Chat/Support UI interface is something that's important...
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Leah Hughesさんがコメントを作成しました:
正式なコメント UPDATE: The first of the Guide knowledge base datasets is now available for early access preview, This will give you page views, article votes information, and more. Read more at https://support.ze...
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Leah Hughesさんがコメントを作成しました:
Hi Sophie, I'm on our Voice of Customer team and would love to know the use case/goal that you're trying to accomplish with this request. As Nicole mentioned, this particular functionality is not ...
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Leah Hughesさんがコメントを作成しました:
Hi Jacob, Thanks so much for the feedback! I'd love to make sure I fully understand your use case for needing this feature. What kind of user fields are you hoping to show and display? Knowing ...