Lisa Kelly
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アクティビティの概要
Lisa Kellyさんの最近のアクティビティ-
Lisa Kellyさんがコメントを作成しました:
Hi Darren, Thanks for explaining! The Getting Started for agents covers items that we say light agents can't do. For example, creating a view, creating a macro. So, it makes sense that it wouldn't ...
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Lisa Kellyさんがコメントを作成しました:
Hi Darren, Can you clarify what "Getting started" material you're referring to. Do you mean the Getting started tab that Admins see? Neither agents nor light agents can see that.
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Lisa Kellyさんがコメントを作成しました:
Hi Terry, This change will apply to both the Agent Workspace and the standard agent interface.
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Lisa Kellyさんがコメントを作成しました:
Hi Aaron, Support for colored background text is included as part of the option to Turn on color text. You should see it in the Comments section of Objects and rules > Tickets > Settings. See scree...
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Lisa Kellyさんがコメントを作成しました:
Hi DJ. When you merge, you select one or more tickets to merge, then you'll enter the ticket number for the ticket you'd like to merge the selected tickets into. You'll have to confirm the merge be...
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Lisa Kellyさんがコメントを作成しました:
Hi Christie, I don't have any specific information about this. I recommend you contact Zendesk Customer Support.
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Lisa Kellyさんがコメントを作成しました:
Hi Ryan, It's just a broken link. It's fixed now. Thanks for letting us know!
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Lisa Kellyさんがコメントを作成しました:
Hi Syd, Both are scheduled to be released in the next few weeks. Look for an Announcement about "Interface improvements to managing tickets in bulk."
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Lisa Kellyさんがコメントを作成しました:
Hi Dries and Florian, The feature was added to make text readable when copied from applications that use "dark mode." If you don't want to retain the color and other formatting, you can use a keybo...
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Lisa Kellyさんがコメントを作成しました:
Hi Dries, Here's the best way to Give product feedback at Zendesk.