Lisa Kelly
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アクティビティの概要
Lisa Kellyさんの最近のアクティビティ-
Lisa Kellyさんがコメントを作成しました:
Edouard, for issues with your account, contact Zendesk Customer Support.
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Lisa Kellyさんがコメントを作成しました:
Hi Darren, Your Sandbox account is up-to-date. The Macro button moved when we rolled out the ability to resize the ticket properties panel. Also, you may find this article useful for comparisons.
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Lisa Kellyさんがコメントを作成しました:
Hi Derek, Are you talking about Chat shortcuts? In the Agent Workspace, when you type a / in the composer, you should see both macro keyboard shortcuts and chat shortcuts. See Applying macros with ...
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Lisa Kellyさんがコメントを作成しました:
JJ Breen, If you have questions or concerns about migrating your account, contact Zendesk Customer Support.
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Lisa Kellyさんがコメントを作成しました:
Hi Sounghyuck, That type of information is outside the scope of this public-facing article. I recommend contacting the Product Management team.
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Lisa Kellyさんがコメントを作成しました:
Delaa, If you have questions about how Slick for side conversations works in your account, contact Zendesk Customer Support so they can help you out.
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Lisa Kellyさんがコメントを作成しました:
Hi Cathy,Going forward, new features Zendesk adds to the agent interface will only be available in the Agent Workspace, including the context panel, panel resizing, native ticket redaction, color s...
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Lisa Kellyさんがコメントを作成しました:
ShellyIt depends. After the Chat is initially accepted, the Chat becomes a ticket and behaves like any other Support ticket in the Agent Workspace. The notifications you receive depend on what tick...
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Lisa Kellyさんがコメントを作成しました:
Heather, I will forward your comments along to the Product Management team.
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Lisa Kellyさんがコメントを作成しました:
Matthias, Heather, and Joshua. Glad you like the change! Tab configuration is not on the 2023 roadmap. But can you post your use case to our Feedback on the ticketing system (Support) topic, using ...