Mick O'Donnell
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Mick O'Donnellさんの最近のアクティビティ-
Mick O'Donnellさんがコメントを作成しました:
正式なコメント Hi all, Thanks for the post. This is a feature that we have under active development in Zendesk, and will be rolled out a few months time. We understand that the ability for business to pass such d...
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Mick O'Donnellさんがコメントを作成しました:
Hi folks, We've tested this internal, and both issues mentioned above by App Admin are resolved in the main build (post RC) of xCode 14.3. Once you have upgraded to the latest version of xCode 14.3...
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Mick O'Donnellさんがコメントを作成しました:
正式なコメント Hi Arsim! This is a nasty limitation of the Mobile SDKs as the moment. In an upcoming release, we're going to make it easier to modify the color of this text for color customization via the SDKs, a...
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Mick O'Donnellさんがコメントを作成しました:
正式なコメント Hi Patrick, Thanks for your post. This issue should now be solved with the most recent version of the Support SDK: https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/an...
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Mick O'Donnellさんがコメントを作成しました:
Hi Michal, We took a look at PhotoPicker today following your post, but this library seems to be only for images, wherever the user can upload other document types such as PDF or XLS via the Zendes...
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Mick O'Donnellさんがコメントを作成しました:
正式なコメント Hi Omar, I'm a Product Manager in Zendesk. Apologies for the delay in taking action on this issue. We're going to focus on a fix for this and release a new version of the SDK. I can't share an exac...
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Mick O'Donnellさんがコメントを作成しました:
Hi Kat!Zendesk is bringing the ability to Proactively send messages to an end-user in the Messaging experience (you would need Messaging enabled), but the first iteration may not go as far as achie...
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Mick O'Donnellさんがコメントを作成しました:
Are there no settings that we can apply either within Support or Chat that enable us to route customers to departments based on some values? We'd need our support team to help with this one, my ...
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Mick O'Donnellさんがコメントを作成しました:
正式なコメント Hi James, I'd strongly recommend checking out our more recent solution, Zendesk Messaging, for this type of experience. We've rebuilt the SDKs from scratch. These are the supporting SDKs. If you're...
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Mick O'Donnellさんがコメントを作成しました:
Hi Anais!Thanks for raising this issue. We're going to work to address this issue as soon as possible. I don't think that we have any potential work arounds at the moment I'm afraid. As soon as we ...