Ricardo Pinto

1. Support
2. ...
3. Views, ticket status, and ticket fields
4. Can I create a view that shows duplicated tickets?

Hello, Jason Walker-C  You could for example follow this recipe to report on tickets created by ticket requestor. That doesn't necessarily tell you if the tickets are duplicates. But if you add a T...

• コメントを表示
• Ricardo Pinto
• 作成日時 2023年07月10日 08:19
• 0 件の投票

1. コミュニティ
2. Feedback - Help Center (Guide)
3. Knowledge Capture feedback - any way to send notification to Article Author?

Hello Farooq That is because in Knowledge that feature is built in and enabled by default. Flagged tickets should be redirected to the article owner by default.

• コメントを表示
• Ricardo Pinto
• 作成日時 2023年06月19日 15:50
• 0 件の投票

1. Chat
2. ...
3. How to manage the widget for live chat
4. Is it possible to delay the chat widget from popping up?

Hello Sergio Lio. Sorry for that. I have updated the article. The article's link is Can I delay the Web Widget from popping up?

• コメントを表示
• Ricardo Pinto
• 作成日時 2022年06月30日 12:04
• 0 件の投票

1. Sell
2. ...
3. Leads, contacts, and deals
4. Can I display leads on a map on my computer?

Thanks for sharing Erik Mapsly . I have added a link to your comment in the article. Hopefully it will help other users :)

• コメントを表示
• Ricardo Pinto
• 作成日時 2022年02月08日 10:47
• 0 件の投票