Ricardo Pinto
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Ricardo Pintoによる最近のアクティビティ-
Thanks for raising those issues, Thomas D'Hoe. I have updated the article accordingly.
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@... Definitely. Use the following conditions in Tickets must meet all of these conditions to appear in the view: Status | Is | Solved Channel | Is | Phone call (incoming) If you also want to acc...
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Hello @... ! You can find the information you are looking for in this article in Korean: 헬프 센터 테마 사용자 지정하기 Hope it helps!
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Hello everyone. Thank you very much for all your feedback regarding this topic. @... put together a guide that will help you recreate the Satisfaction tab reports in Explore. I understand that it i...
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Hello @.... In your Support account go to admin >> Apps >> Manage >> Knowledge Capture app. If you scroll down the app settings, you should see "Assign flagged tickets to the article owner". Now, ...
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Hello @.... You are right. The article was outdated. I made some changes to the article. Let me know if you have any questions.
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Thank you Andrei Kamarouski I think our experience could be helpful to other organizations!
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Hello, Stefan, I created a ticket on your behalf for further investigation. Please check your inbox.
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Hello, Stefan, We don't have further updates I am afraid. I do have the same issue when I work remotely and my Internet connection is not as good. Once it reconnects, I receive the error. All I hav...
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Hello Jenny, Apologies for that. The error message should disappear after 5 seconds. However, our developers are aware of this issue and are working on fix.