Scott Allison
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Scott Allisonによる最近のアクティビティ-
正式なコメント Hey Everyone. Thanks for your patience on this while we figured out a solution. I have some good news to share! This will now work, as long as you have the "Make email comments from CCed end users ...
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正式なコメント Thank you Tim for taking the time to share the feedback and not sugar coat it. Candid feedback helps us make a better product! I'll make sure that your feedback is passed on to the right folks here...
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Thank you for the additional clarification! I'll look into this.
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We do support this, it should work exactly as you describe. I recommend you get in touch with our support team and they can help troubleshoot.
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正式なコメント I recommend you only send the CSAT survey some period of time after the ticket has been solved rather than sending it while it's still open. By default the automation we automatically enable on an ...
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正式なコメント Thanks so much for the suggestion Nate! We have big plans to improve our SLA capabilities and this is one of the changes we're planning to make. I'll update this and other threads when we start rel...
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Hi Everyone! Thanks for all your comments and input on this thread. I'm a new Product Manager here at Zendesk, and one of our priorities for the year is to improve our SLA functionality. Thanks for...
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Hi Everyone! Thanks for all your comments and input. I'm a new Product Manager here at Zendesk, and one of our priorities for the year is to improve our SLA functionality and both of these ideas ar...
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正式なコメント Hey Sonya, Thanks for reaching out. I'm the Product Manager responsible for this feature. I'm happy to share we're planning to address this in the coming year. For more details follow this discussion.
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Hi Everyone! Thanks for all our comments and input. I'm a new Product Manager here at Zendesk, and one of our priorities for the year is to improve functionality in this regard. I know this is what...