Scott Allison
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Scott Allisonさんの最近のアクティビティ-
Scott Allisonさんがコメントを作成しました:
Lydia Forsyth Thanks for the question! Yes, I can confirm that you'll be able to edit personal macros through the API.
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Scott Allisonさんがコメントを作成しました:
Harper Dane Thank you for the feedback! We do plan on adding real time notifications, and reminders for SLAs, and it's on the roadmap for late this year. It will include in product notifications, w...
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Scott Allisonさんがコメントを作成しました:
Dan Cooper Thank you for your feedback! It's much appreciated. We built Group SLA in a way that we could add to it in future. We don't have current plans for adding reply time, but we're monitoring...
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Scott Allisonさんがコメントを作成しました:
ariya sacca utama Thank for the questions. I would recommend you open a ticket with our support team so we can look into this for you. But I should point out that Group SLA is only available with t...
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Scott Allisonさんがコメントを作成しました:
正式なコメント Thank you everyone for the feedback, it's truly appreciated. This is on the roadmap, and it's work we will start in Q4 of this year. I'll update this thread again in Q4 with our progress and when w...
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Scott Allisonさんがコメントを作成しました:
Thank you everyone for the feedback, it's truly appreciated. This is on the roadmap, and it's work we will start in Q4 of this year. I'll update this thread again in Q4 with our progress and when w...
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Scott Allisonさんがコメントを作成しました:
正式なコメント Thank you everyone for the feedback, it's truly appreciated. This is absolutely something we'd like to deliver, as we see the value of it, but it's not currently on the roadmap for this year. But t...
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Scott Allisonさんがコメントを作成しました:
Jennifer Gillespie Yes, that's how it operates. We built it in a way we can add more flexibility later, based on customer demand.
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Scott Allisonさんがコメントを作成しました:
Paul Williams The SLAs on the parent and child ticket(s) are completely separate.
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Scott Allisonさんがコメントを作成しました:
正式なコメント Thank you everyone for your continued feedback, it's truly appreciated. Attachment based search remains something we'd like to deliver in the future, but I wanted to follow up and let you know tha...