Toby Sterrett
-
合計アクティビティ160
-
前回のアクティビティ
-
メンバー登録日
-
フォロー0ユーザー
-
フォロワー3ユーザー
-
投票1
-
サブスクリプション63
コメント
Toby Sterrettによる最近のアクティビティへの投票-
Hey everyone, thanks for the feedback on this. We're currently working on a way to address this. The idea is to piggyback on the follow-up ticket idea so that when a side conversation in a closed t...
-
Hi @... and @..., thanks for the feedback! Quick question on how you'd expect this to work... would you anticipate the printing a ticket would include the side conversations in the place where they...
-
Hey all, I wanted to give everyone a status update. We're making great progress on the migration of side conversations to the Context Panel, but it's going to need a bit more time in the oven as we...
-
Hi all, quick update to let you know we have made a lot of progress on getting side conversations set up as a data set in Explore. We're still working through some production data pipeline tasks an...
-
正式なコメント We are actively working on a side conversations dataset for Explore. No exact date just yet, but we'd love to hear any details you'd be interested in getting in the reporting. From this thread I se...
-
Jen Ma there is currently no way to use automations to send a reply to an individual side conversation. Automations are scoped to the ticket, so there's no direct way to interact with or update ind...
-
Hey everyone, apologies for the continued delays. We're in final feature and deployment reviews right now. In the meantime, I just added more EAP signups to the feature, and I'll add more up until ...
-
Hi all, we are actually starting to roll this out today. We are aiming to have it available in all accounts by early next week.
-
Jacob the Moderator glad to hear the ideas around child tickets will be useful! As for bringing over tags and the ticket form from the parent, be on the lookout for an announcement very soon :)
-
David Brown yes, the inline side conversations in the conversation log will still be there for easy access. The side conversations context panel icon will have a badge indicator if there are unread...