Will Poon
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Will Poonによる最近のアクティビティ-
Hi Kyara, sorry for the late response. We don't have a way to turn off these notifications for auto solve tickets. The only possible workaround which may or may not work would be to assign all new ...
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正式なコメント Hi folks, thanks for all your feedback on side conversations. We have this on our roadmap for 2023 but don't have any firm dates on when this will be made available. Once we have some indicative ti...
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Hi folks, Thanks for your feedback, unfortunately, we won't be able to add this capability for 2022 as we have been focusing on releasing our new mobile app experience. We'll be looking to improve ...
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Hi Nicola, I wanted to follow up and let you know that this rollout is continuing to be rolled out gradually, if you still don't see the setting, please send me an email at will@zendesk.com along ...
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Thanks for your feedback Oliver, We've added this internally to our insights tracker. Thanks, Will
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Hi Zachary, Thanks for your message, for our first release of the iOS app, we will not support copy and paste of the content but it's on our roadmap to implement this feature. Keep a watch for fu...
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Hi Chris, The iOS version is scheduled to be released at the end of September. Please keep an eye for an update in the Apple Appstore for a new update. Thanks, Will
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Hi Leonardo, can you confirm what version of the app you are using? The version number is located in the Settings menu at the bottom, it should be 2.x.x. The app version with the new experience i...
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Hi Chris, This mobile app has gone out to GA now on Android. We are doing a staged roll out so all users should have it by next Friday the 9th September. You can learn more here. Thanks Will
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Hi Christian, We have no updates at the moment on the sound notifications. It is still on our backlog for consideration. Thanks, Will