Will Poon
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Will Poonによる最近のアクティビティ-
How and when do you use the Support Mobile App?
Hey folks, I'm from the Mobile Product team here in Zendesk and wanted to get some insights from you as to how and when you use the Support mobile app? I know for some of our users, they are cons...
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We have a new mobile app experience coming!
Hi folks, In Q2 this year, we will be launching a brand new mobile app experience with a new ticket details UI and Messaging support. We're currently gathering users for an EAP. More information c...
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What is the Support Mobile App Agent Experience and Messaging EAP and how do I use it?
For a long time, we've been hearing that our customers want a better interface for viewing and updating their tickets on mobile. Customers also want to be able to be able to view and respond to Age...
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How do I sign up for the New Support App agent experience EAP?
This EAP is still in development, but is taking sign ups already. We expect the functionality to be turned on for EAP Android users in Q1 2022 and in Q2 2022 for iOS users. We will send out an emai...
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How do I provide feedback for the New Mobile App agent experience EAP?
Feedback during the EAP stage is very important for us. We want to hear what you have to say about our new ticket details interface because ultimately we've created this feature for you. Below, you...
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Dark mode is here for the Support mobile app!
Zendesk is excited to announce that we have launched dark mode in our Android Support mobile app. The update is live in the Google Play store which you can access here: Zendesk Support Mobile App I...