Josh
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合計アクティビティ298
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前回のアクティビティ
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コメント
Joshによる最近のアクティビティ-
Jaanika O of course it will. ZD invests 200% into AI but invest 15% in other parts of the software that desperately need help
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Sabra: Not sure if it's related to this, and the agent I am working with doesn't seem to know either.
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Chad Susa (Gravity CX - Zendesk Partner) - like you, I also searched high and low to use the feature I also pay for. To my surprise, this feature is only available to one single person in your orga...
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"At the moment, we don't have a permission set that allows for an agent to "view-only" all orgs. " Any updates to this? Everything we have is SSO/API based to sync with our app. We don't want agent...
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We have noticed a really poor experience in our agent UI lately. Not sure if it's related to this, and the agent I am working with doesn't seem to know either.
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Hoping this feature gets a facelift and much needed feature additions soon. Targeting customers has always been oddly hard with zendesk products when compared to something like Intercom.
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We need brand specific access included in roles. Some agents should only see certain brands
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We need a higher limit than 20MB
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We are still forced to go through Z Bot.... Horrible.
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It's sad this hasn't been a priority since 2015, and still continues to be low priority.