Josh
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Joshによる最近のアクティビティ-
"Log In to view your updates" email zendesk now sends
Does anyone else get annoyed by the message that basically forces you to pull your laptop, turn it on, log into zendesk, go through 4 additional clicks to get to the widget - all just to hear back ...
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Zendesk GPT
Is zendesk starting to use GPT for anything? Intercom's implementation is very promising.... https://www.intercom.com/help/en/articles/6955446-ai-assist-inbox-features-beta
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"Head to your in product widget"
It's really annoying when I get these messages. Rather than having the ability to reply to the email, it's simply a junk email saying now you have to go turn on your computer and log into zendesk, ...
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Subscribe users to section via API
Please remove the "end user" only requirement when using the API to subscribe a user to a section.
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Bring back email/phone support - nobody likes Z Bot
Similarly to many other posts, we need normal email and phone support back. Email support worked just fine, and answer bot followups in the emails is great. Z-Bot is extremely clunky and I find my...
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Is Zendesk Gather abandonded?
回答済みIt seems like this product has not got any noteworthy new features or updates in a very long time.
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Proactive Tickets App abandoned?
Is this app still actively developed? A lot of UI issues and overall clunkyness in some respects. https://www.zendesk.com/marketplace/apps/support/37932/proactive-tickets/
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Zendesk needs to being back phone or email support
Feedback - Someone closed my last post here but here's a great example how zendesk has made it impossible to get in touch with someone in support. First - there is zero phone support and you are n...
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Satisfaction Comments
Zendesk seems to have done away with their nice satisfaction dashboard and a way to view all of your comments you've received. In explore now, there is no way to see that. Anyone have an ideas?
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Hate it
Simply hate that the admin center is a new tab.