Sandra D'Angelo

Is there any way to see which users are following which posts or topics?

Hi,

Has there been any movement on this particular feature request? This is something we could definitely use!

Hello,

In Zendesk support, we use the integration to JIRA to link support tickets to JIRA stories.

I'm wondering if there could be a way to link posts in Gather to JIRA stories. I ask because I would like to use Gather to collect feature requests and suggestions, and it would be great to map our development of solutions to those requests such that we could get back to the posters and get feedback on proposed solutions, offer early access for beta testing, and give regular updates on targeted release dates.

Hi Clay,

I have a few suggestions of what we'd like to see:

• page views
• time spent on each page (how long was it open)
• how many single users viewed the page (if signed in)
• link clicks from the page (we do a lot of hyperlinking articles to each other)
• search terms entered in our knowledge base
• which articles were clicked in relation to which search terms
• votes
• followers

That should be enough to go on for the moment :)

Some of this stuff is in Insights, which is being retired! This makes me sad but I can see that Explore is a really great new tool - it's just too support ticket-focused for our documentation team to leverage at present.

That should be enough to go on for a bit :)