Johannes Ganter
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アクティビティの概要
Johannes Ganterさんの最近のアクティビティ-
Johannes Ganterさんがコメントを作成しました:
I mean, it's been 8 years. How can this still not be delivered? Every basic email provider offers this.
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Johannes Ganterさんがコメントを作成しました:
+ 1. This is an absolutely crucial gap to be closed. Agents easily overlook the missing email address. There's has to be an error/warning message, or the ability to create a trigger condition.
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Johannes Ganterさんがコメントを作成しました:
Hey guys, why is the trigger "updated via Whatsapp" not working? I'd like to route a ticket to a specific group, based on keywords the customer is using in his initial message. But the trigger I se...
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Johannes Ganterさんがコメントを作成しました:
It's incredibly important to do something about this. We're literally losing out on bookings of customers who submitted their email address with a typo. Just let mailer daemons come through. We can...
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Johannes Ganterさんがコメントを作成しました:
Hi Pedro, I'm aware of the app and we'll be using it for now. However, this is just another app that agents have to get used to, instead of just having this very basic feature out of the box. Every...
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Johannes Ganterさんがコメントを作成しました:
Incredible that this is still not possible. Very basic feature, which you're sort of already offering via views. Why not for search results?
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Johannes Ganterさんがコメントを作成しました:
Agree, we need to be able to delete and redact side conversations. Otherwise the feature is too much of a data security problem.
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Johannes Ganterさんがコメントを作成しました:
How can it be that I can't show a date field in the widget? That screws up any prioritisation rule you would create? Doesn't make any sense to me...
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Johannes Ganterさんがコメントを作成しました:
Hey @..., I followed every step you explained above, but for some reason my content doesn't show with the colour options. Any idea what might be wrong?