Sam
Zendesk administrator for Lyft, Inc. Zendesk admin since 2012.
-
合計アクティビティ310
-
前回のアクティビティ
-
メンバー登録日
-
フォロー0ユーザー
-
フォロワー3ユーザー
-
投票91
-
サブスクリプション105
コメント
Samによる最近のアクティビティへの投票-
Hi Salvador Vazquez! Is there any update on the Views functionality? It has been a while since the last one, and lots of us are very eager to hear news about what we might all see from Views!
-
This limitation makes it difficult to begin building reports for those who need them, since it wouldn't be possible to predict when this data could originate (and thus be available in Explore). The...
-
+1 on this. We have heard about dashboards that I myself cannot find, only to realize it was one created by a former admin in our tenant. Had to resurrect their account to be able to share them to ...
-
Agreed with @..., I don't think there should be a maximum. The Views sidebar understandably would need a "minimum" - but all views available to a user should be accessible from that page alone, eit...
-
This would be beneficial to our team as well. It would be nice to maintain a repo of templates within Zendesk instead of having to keep a list in Google, etc. or copying another article. We have va...
-
I was able to achieve this by adding the following line into script.js: $('div.suggestion-list').hide(); The 'searchbox' element is contained within the 'suggestion-list' element, so suppressing th...
-
Sorting the comment thread would be great. Even better: the ability to sort and save as the default sort. This is one of the primary reasons we have not moved to Agent Workspace. Our team almost ex...
-
Hi Carlos ! This is certainly possible. A similar setup is located in this comment but below is a setup specific to your situation. Create a webhook that points to the user endpoint Go to Zendesk ...
-
This would be helpful. There could be another layer of permissions, perhaps, that allows for editing article properties. That way, a team could be flexible on who can only change content versus who...
-
Thanks! This is amazing! One question - checkboxes on a form show No instead of — Has anyone figured out how to hide those as well? I'm hesitant to add a {{#is value "No"}} as we have some dropdown...