Tobias Hermanns
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合計アクティビティ117
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前回のアクティビティ
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投票29
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コメント
Tobias Hermannsによる最近のアクティビティ-
Hi, I´m Tobias from Germany!We changed from "old UI" to "Agent Workspace" and here is our list: Title in TabWe have a "Ticket Subject Standardization" so we can easily see customer Product / Summ...
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@... You can try contact https://cedricfjacob.com/ he may can assist you to get at least some kind of Google Translate APP into Zendesk which is way cheaper as you pay once for APP and then small f...
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@... 3rd Party Apps are so very expensive. That may some company decide that Google is good enough for translate. So I would also support the request from @... to have it both way, if companies lik...
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We also waiting since Explore release for that....
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Welcome 2021, please go scroll through 180 countries.
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Hi, any news when subject instad of requester, will be added (back) as it was without Agent Workspace?
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Hi Amy, What about the issue that tabs when long idle can't get customer updates publish within the ticket? We have so many agents need refresh the tab to see customer update which is not push to...
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Hi, we also report this issue few days ago to Zendesk Support and it looks fixed now. Can someone here confirm it?We also changed another thing in Agent Workspace, so I want to make sure it´s fixed...
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Same for us, we send Survey and we got negative, we asked customer, they say they click nothing. Timestamp usually full hours, as any checker is running and click the links during send out. Very ba...
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Fully confirm! Subject + ID would be fit our need.