
Jacob Bergman
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合計アクティビティ36
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アクティビティの概要
Jacob Bergmanさんの最近のアクティビティ-
Jacob Bergmanさんが投稿を作成しました:
Allow scheduling for more roles
Hi,More roles should be allowed to set the schedule. As only admins can do this today it is quite cumbersome as there's no "global schedule functionality" to for example set holidays. Would be grea...
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Jacob Bergmanさんがコメントを作成しました:
Hi Alina, As admins have all the access, we limit the admins to only a few. But as we have plenty of teams, we have plenty of requests to change the schedules. As only admins can do this they need ...
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Jacob Bergmanさんが投稿を作成しました:
Add scheduling rights to team leads
Hi,As of now, only admins can change a schedule. We would like the possibility to add this feature to other roles as well, as we have many different schedules depending on team and geography.
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Jacob Bergmanさんがコメントを作成しました:
We would like this as well!
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Jacob Bergmanさんがコメントを作成しました:
We would also like this!
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Jacob Bergmanさんがコメントを作成しました:
Hi, Same for us. Do you have any fix for this?
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Jacob Bergmanさんがコメントを作成しました:
Hi, Thanks for this feature! How do I create a trigger that opens the parent ticket on reply of the child ticket?
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Jacob Bergmanさんが投稿を作成しました:
Unable to send Email addresses with accented characters
回答済みIt is possible to have email addresses with accented characters, typical Scandinavian and German ones include å,ä and ö. As of now, we can't send emails from Zendesk to an email address that has on...