Jacob Bergman

1. コミュニティ
2. Feedback - Ticketing System (Support)
3. Add scheduling rights to team leads

Hi Alina, As admins have all the access, we limit the admins to only a few. But as we have plenty of teams, we have plenty of requests to change the schedules. As only admins can do this they need ...

• コメントを表示
• Jacob Bergman
• 作成日時 2022年04月25日 09:02
• 0 件の投票

1. コミュニティ
2. Feedback - Voice (Talk)
3. Change default country pre-fix for callbacks in web widget

We would like this as well!

• コメントを表示
• Jacob Bergman
• 作成日時 2022年03月21日 10:13
• 1件の投票

1. コミュニティ
2. Feedback - Voice (Talk)
3. Schedule intervals in 15 mins

We would also like this!

• コメントを表示
• Jacob Bergman
• 作成日時 2022年03月21日 10:08
• 0 件の投票

1. コミュニティ
2. Feedback - Ticketing System (Support)
3. Side Conversation Signatures all at the bottom of the trail

Hi, Same for us. Do you have any fix for this?

• コメントを表示
• Jacob Bergman
• 作成日時 2021年03月04日 10:57
• 1件の投票

1. Support
2. ...
3. Ticket automation and collaboration
4. Enabling side conversation child tickets

Hi, Thanks for this feature! How do I create a trigger that opens the parent ticket on reply of the child ticket? 

• コメントを表示
• Jacob Bergman
• 作成日時 2021年01月15日 08:43
• -1件の投票