Judd Higgins
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合計アクティビティ57
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アクティビティの概要
Judd Higginsさんの最近のアクティビティ-
Judd Higginsさんがコメントを作成しました:
Also: https://support.zendesk.com/hc/en-us/community/topics/360001468813 Explore real-time dashboard (EAP): Enables customer service leaders and agents to keep a closer eye on support metrics in n...
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Judd Higginsさんがコメントを作成しました:
Hi! I am still (after 2.5 years) waiting for real Zendesk Guide Explore metrics (Help Center stats, popular articles, time spent on articles, search queries, failed searches, rather than "AnswerBot...
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Judd Higginsさんがコメントを作成しました:
I second this. I wrote into Zendesk Support last year when Explore Queries were unable to filter our specific tags. Zendesk, please see Ticket: https://support.zendesk.com/hc/requests/4822662 We ...
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Judd Higginsさんがコメントを作成しました:
Yes, please. I have 300+ Drop Down Ticket Fields to add to the system.
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Judd Higginsさんがコメントを作成しました:
We absolutely need this feature to be able to clean up tags and tickets assigned to the wrong group. It is disappointing to see that this has been a Feature Request for over 10 years.