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Bruce Michelsen
参加日2021年4月15日
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前回のアクティビティ2023年4月26日
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さんの最近のアクティビティ Bruce Michelsen
Bruce Michelsenさんがコメントを作成しました:
Katarzyna Karpinska In my case, images did not display due to permissions but because the images could not be attached.
In our system, we are using a third-party app to sync our content to Zendesk. Unfortunately, the app does not replace attachments but creates new attachments on each sync. (I've logged an issue with the sync app provider to replace attachments rather than always adding new attachments with each sync.)
When Zendesk began enforcing an attachment limit, we started seeing pages where the images did not display. It turns out, the images didn't display because they were never uploaded by the sync app to the pages, due to the attachment limit.
Because you cannot select and remove images in bulk when editing an article in Help Guide, I wrote API scripts to determine which pages are over the attachment limit and remove their attachments. (We had to remove all or enough of the attachments so the pages could be re-synced and include the new attachments.)
In my case, the images did not display because the images were not attached.
コメントを表示 · 投稿日時:2022年1月19日 · Bruce Michelsen
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Bruce Michelsenさんがコメントを作成しました:
Ouch! These article attachment limits are making it so images do not appear in many of our pages.
コメントを表示 · 投稿日時:2022年1月14日 · Bruce Michelsen
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Bruce Michelsenさんがコメントを作成しました:
Ashleigh,
- You're right about the wrapping.
My editor was complaining unnecessarily or I had made some syntax error that I fixed in tightening this up. - Good to see that your script would work if I were using the latest version.
- I did get this working using my workaround.
Thanks.
コメントを表示 · 投稿日時:2021年12月06日 · Bruce Michelsen
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Bruce Michelsenさんがコメントを作成しました:
In using this, due to how the code block wrapped lines above, I removed spaces and returns in several lines. For example, I changed this:
var next_url = document.getElementsByClassName("pagination-next-link")[0]
.getAttribute('href');
... to this:
var next_url = document.getElementsByClassName("pagination-next-link")[0].getAttribute('href');
I'm seeing an issue with getting the links in the pagination pages.
- Using pagination-next-link, I get an error: Uncaught TypeError: Cannot read properties of undefined (reading 'getAttribute')
- When I inspect the element, I see the class is "pagination-next" rather than "pagination-next-link". (Perhaps this is due to my using an older template.)
- Using pagination-next for the next_url in the document and in the response, I get a 404 error that next_url is null: https://myhostname/hc/en-us/sections/null
Is the problem that getElementsByClassName has to look at an element within the link tag?
When inspecting the page, I see the following where the class is in the li.
If I use the following, then I can get the href out of the a tag within the li with class="pagination-next" for the document:
var list = document.getElementsByClassName("pagination-next")[0];
var next_url = list.getElementsByTagName("a")[0].getAttribute('href');
... and for the response:
var nextlink = next_page.response.getElementsByClassName("pagination-next")[0];
var next_url = nextlink.getElementsByTagName("a")[0].getAttribute('href');
コメントを表示 · 編集日時:2021年12月02日 · Bruce Michelsen
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Bruce Michelsenさんがコメントを作成しました:
Confluence to Zendesk Sync is an app. https://marketplace.atlassian.com/apps/1217438/confluence-to-zendesk-sync?tab=overview&hosting=cloud
コメントを表示 · 投稿日時:2021年11月09日 · Bruce Michelsen
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Bruce Michelsenさんがコメントを作成しました:
Sizing can be done using the style.css file. In my example, I used class="home-page-images". Edit the style.css and search for that. Then you can set width and height. For example:
.home-page-images {
width: 128px;
height: 128px;
}
コメントを表示 · 投稿日時:2021年4月01日 · Bruce Michelsen
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Bruce Michelsenさんがコメントを作成しました:
You can add images to the categories on the home page by editing the home_page.hbs template file. Look for the
For example, here's an excerpt from my code. (Note that I'm using is id instead of is name.)
{{#is id 360002010174}} {{!-- Getting Started --}}

{{/is}}
...
コメントを表示 · 投稿日時:2021年4月01日 · Bruce Michelsen
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Bruce Michelsenさんがコメントを作成しました:
In the home_page.hbs file in your theme, surround the search with if signed_in statements:
{{#if signed_in}}
{{search submit=false instant=settings.instant_search class='search search-full'}}
{{/if}}
コメントを表示 · 投稿日時:2020年9月18日 · Bruce Michelsen
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