Carlos Santos
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合計アクティビティ43
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アクティビティの概要
Carlos Santosさんの最近のアクティビティ-
Carlos Santosさんがコメントを作成しました:
Hi. From the comments, I gather the answer to this question is still NO but just in case something changed recently here goes: Is it possible to generate a report that shows how much time a ticket ...
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Carlos Santosさんがコメントを作成しました:
Why is being able to export a simple list of articles with all its attributes (if not content as well) being discussed for years as if it weren't something that SHOULD exist as a basic core feature...
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Carlos Santosさんがコメントを作成しました:
Clearing dates would be useful, but clearing ANY fields would be perfect. Like text fields, for instance.
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Carlos Santosさんがコメントを作成しました:
My 2 cents on this feature's "quality", reposted from: https://support.zendesk.com/hc/en-us/articles/4591924111770-Using-lookup-relationship-fields THIS: "Unfortunately, I have to agree that this...
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Carlos Santosさんがコメントを作成しました:
Hi Ashwin Raju. We have tons of situations where the ticket is pending on specific users of our Zendesk (approval, participation, clarification, execution, etc). And they may be agents or end-users...
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Carlos Santosさんがコメントを作成しました:
Unfortunately, I have to agree that this looks like a half-baked feature. Lots of potential but then (according to Zendesk support on using user lookup fields in views):(...) you are not able to us...
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Carlos Santosさんがコメントを作成しました:
+1
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Carlos Santosさんがコメントを作成しました:
Hi Gabriel. The "edit view" shows (at least to me, not sure if Zendesk's licensing or version changes that somehow) when the view was last updated but not by whom and not who created it in the firs...
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Carlos Santosさんが投稿を作成しました:
Easy way to know who created/altered a ticket view?
Hi. Every now and then I need to figure out who created or altered specific ticket views. So far, I've been doing it by exporting the log and then searching for the corresponding event. Is there an...
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Carlos Santosさんが投稿を作成しました:
Explore tabs (why not multiple rows of tabs?)
Hi. Some of my reports are extensive and need a large number of tabs, which Explore shows in a single row. This means lots of compressed and truncated tabs that are mostly unreadable unless you hov...