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Lucky Herzberger
参加日2021年4月15日
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前回のアクティビティ2021年11月01日
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さんの最近のアクティビティ Lucky Herzberger
Lucky Herzbergerさんが投稿を作成しました:
Table formatting seems to be a struggle for a lot of Zendesk admins/agents. We designed our own Zendesk Help Center theme and had such a headache with the tables that we added default table formatting to the CSS file and can just override horizontal alignments and add any simple text formatting (bold, italics, etc.) and such in the WYSIWYG editor, as needed.
I've added the code we use for our table formatting below, if helpful. Adding that padding line (where the arrow is pointing) helped prevent our table details from running into the borders. It was added to the "td" section.
Now this is how our tables look in the WYSIWYG editor (note that I did change the first row to be a Header row from within the WYSIWYG editor and kept the rest as Body rows):
And this is how the same table looks when it's published:
Hope this helps someone having issues. We've actually appreciated the standard formatting so our articles look consistent. However, it would be nice to have some better variation from within the editor.
UPDATE IN JUNE 2020
@... posted a Feature Request for this at the link below.
If you would like to see this feature please head over there and show your support. Make sure to add an upvote and comment even if it is simply a +1.
投稿日時:2017年8月23日 · Lucky Herzberger
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Lucky Herzbergerさんがコメントを作成しました:
Lucky Herzbergerさんがコメントを作成しました:
@Paul Lee: We actually had a 3rd party (Lotus Themes) work up our entire CSS file (plus any template/JS files) so I'm not 100% familiar with all of the code. The snippet image that I added to my comment on September 7 of last year was what I know of the CSS table code - but there may be more I'm unfamiliar with. I'm not great at coding and only dabble, so I let a pro build out our theme for us and just made minor adjustments, where needed, to perfect it.
I do highly recommend using them, if you're in the market for some assistance in that area. Lotus Themes is very affordable and they have great support. The cost more than compensated for the time/headache that would've been involved to do it all on our own.
Good luck getting your Zendesk theme where you want it to be!
コメントを表示 · 投稿日時:2017年1月10日 · Lucky Herzberger
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Lucky Herzbergerさんがコメントを作成しました:
Marybeth, the way I found to do it in the WYSIWYG is to put the cursor in the header cell of the column, select the Cell Properties and change the width there. That change affects the entire column. It may not be restricted to the header cell, that's just how I do it. I've not explored it beyond that point, but that could be a viable "bandaid" for now.
コメントを表示 · 投稿日時:2016年10月21日 · Lucky Herzberger
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Lucky Herzbergerさんがコメントを作成しました:
Michael - we narrowed our page margins in the design files, partially for that reason. There was too much real estate not being used.
Not only did this help with our tables, but it makes our articles much easier to consume. We also made our tables responsive by manipulating the CSS file. This allows the columns to auto-adjust based on the content, as well as when viewing from a mobile device.
I've come to learn that most of these types of changes get pushed back to the customer to make changes themselves, as they see fit. We've made A LOT!
Our internal resources were not available to help with our theme customizations, so we used a 3rd party (Lotus Themes) who designs/customizes Zendesk themes. We selected one of their standard themes and then customized the mess out of it! :-)
They were great to work with, quick, efficient, creative, responsive, thorough, patient, and (best of all) cost-effective. They're small, but really know what they're doing. I highly recommend them to anyone needing help with customizations of their Zendesk Help Center.
Good luck, all!
コメントを表示 · 投稿日時:2016年9月21日 · Lucky Herzberger
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Lucky Herzbergerさんがコメントを作成しました:
This may or may not be helpful...
We designed our own theme and had such a headache with the tables that we added standard table formatting to the CSS file and can just override horizontal alignments and any simple text formatting (bold, italics, etc.) and such in the WYSIWYG editor, as needed.
I've added the code we use for our table formatting below, if helpful. Adding that padding line (where the arrow is pointing) helped prevent our table details from running into the borders. It was added to the "td" section.
Now this is how our tables look in the WYSIWYG editor (note that I did change the first row to be a Header row from within the WYSIWYG editor and kept the rest as Body rows):
And this is how the same table looks when it's published:
Hope this helps someone having issues. We've actually appreciated the standard formatting so our articles look consistent. However, it would be nice to have some better variation from within the editor.
コメントを表示 · 投稿日時:2016年9月07日 · Lucky Herzberger
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Lucky Herzbergerさんがコメントを作成しました:
We added our formatting in the code (for the most part) so it happens on the back end and is not really visible in the WYSIWYG Editor. However, the issue I come across (similar to Samantha's comment) is how to edit the width of columns within the Editor. These columns need to be of variable width, and they don't seem to auto-adjust based on the width of the text within the column.
The auto-formatting seems to take the total width of the table and divide that evenly over each column. With that in mind, what is the best way to make some wider and some narrower, based on the content of the column? I've played with the table/row/column/cell properties and can't seem to get it to work.
コメントを表示 · 投稿日時:2016年1月13日 · Lucky Herzberger
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